Terms of service

Website Terms of Use

Welcome to our website. This website is owned and operated by Meleros (ABN 75 617 949 194) which is referred to in the following terms and conditions as “we”, “us”, “our” and similar grammatical forms.

Access to and use of this website and the products and services available through this website (collectively, “the Services”) is subject to the following terms, conditions, our Privacy Policy, our Returns & Refunds Policy, any special offers or promotions, and any other terms and conditions and/or policies which you may find throughout the website (collectively, “Terms of Use”).

For the avoidance of doubt, these Terms of Use govern your use of this website and form a binding contractual agreement between you, as the user of the website and Meleros. For that reason, these Terms of Use are important, and you should ensure that you read them carefully. By using the site you acknowledge and agree that you have had sufficient chance to read and understand the Terms of Use and you agree to be bound by them.

Amendments

We reserve the right to amend these Terms of Use from time to time. Amendments will be effective immediately upon notification on this website. Your continued use of the website following such notification will represent an agreement by you to be bound by the Terms of Use as amended. Please ensure you read these Terms of Use before placing any orders for our products. Of course, any changes made after you have placed an order for any of our products or services will not affect that order unless we are compelled to do so by law.

Access to Website

Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this website.

We otherwise reserve our rights withdraw this website and/or to terminate any or all of the rights granted pursuant to these Terms of Use with or without prior notice in accordance with our business strategies from time to time. Notwithstanding, our disclaimer will survive any such termination.

Linked Sites

This website may contain links to other websites (Linked Sites), which are not operated by Meleros. Meleros has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site respectively.

Intellectual property, software and content

The intellectual property rights in all software and content (including photographic images) made available to you on or through this website remain the property of Meleros or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Meleros and its licensors. You may store, print and display the content supplied solely for your own personal use.

You may not without our written permission publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise or on-sell products obtained from this website.

Privacy Policy

Our privacy policy, which sets out how we will use your information, can be found at [www.meleros.com.au/policies/privacy]. By using this website, you consent to the collection and treatment of your personal information as set the privacy policy and warrant that all data provided by you is accurate.

If you register an account with us via our website to take advantage of any special offers or any other reason whatsoever, it is your responsibility to ensure that the information entered by you is correct and updated as required from time to time. Any personal or sensitive information that you provide when you register an account with us via this website will be collected and used in accordance with our Privacy Policy.

Purchases

Products and services displayed on our website constitute an invitation to treat only and not an offer to sell by us. Once you place your order via our website this constitutes an offer to purchase by you. We reserve the right to accept or reject the offer to purchase entirely at our discretion for any reason (including but not limited to if the product is out of stock, there has been an error in the product price, there has been an error in the product description we are rebranding).

Our prices shown on this website are in Australian Dollars (“AUD”) and are inclusive of GST. 

These Terms of Use include the additional policies related to the purchase of product orders you place via this website including our:

rices may change at any time, however these changes will not affect any orders already placed

and accepted by us.

  • -  Returns & Refunds Policy [

  • -  Shipping and FAQ [ ]

  • -  Privacy Policy [ ].

  • -  Any promotions, features or special offers from time to time.

]

www.meleros.com.au/policies/refund-policy

www.meleros.com.au/pages/shipping-faq

By purchasing our products via this website you acknowledge and agree that you are legally capable of entering into a binding contract.

If we suffer any loss or damage as a result of a transaction entered into by a minor or other persons without legal capacity we reserve the right to seek recourse via legal action for associated loss and damage against the parents or guardians of any minor or other persons lacking capacity but whom placed or permitted the order to be placed.

Product Disclaimer

This website contains information about our products and services. Meleros attempts to be as accurate and up to date as possible when describing our products and services on this website. However, subject to any non-excludable consumer guarantees and other consumer protection provisions set out in the Australian Consumer Law, the material displayed on this website is provided without any guarantees, conditions or warranties as to its accuracy, reliability, suitability or availability. Meleros does not warrant that the website and its content are current, correct and/or error-free. Products may be out of date, not be available or not as described.

Meleros sells cosmetic products which may contain some ingredients which may cause adverse reactions in some customers including allergies. Meleros is not responsible for any adverse reactions experienced by customers to our products or any undesired results from the use of same. Please refer to our Returns & Refunds Policy in this regard.

General Disclaimer

To the fullest extent permitted by law Meleros hereby expressly excludes all warranties and other terms which might otherwise be implied by statute, common law or the law of equity and must not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute products, goods and services, arising out of or related to the use, inability to use, performance or failures of this website or the Linked Sites and any materials posted on those sites, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Meleros’ liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

In no event or circumstance shall our aggregate liability exceed an amount equal to the value of the product ordered.

Disclaimer as to ownership of trademarks, images of personalities and thirdparty copyright

Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and content, services and/or locations featured on this website are in no way associated, linked or affiliated with Meleros and you should not rely on the existence of such a connection or affiliation. Any trademarks/names featured on this website are owned by the respective trademark owners. Where a trademark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Meleros.

Linking to this website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This website must not be framed on any other site, nor may you create a link to any part of this website other than the home page. Meleros reserves the right to withdraw linking permission without notice.

Prohibitions

You must not misuse this website.
By using this website you warrant that you will not:

  • commit or encourage a criminal offence;

  • transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene;

  • hack into any aspect of the service; corrupt data; cause annoyance to other users;

  • infringe upon the rights of any other person's proprietary rights;

  • send any unsolicited advertising or promotional material, commonly referred to as “spam”; or

  • attempt to affect the performance or functionality of any computer facilities of or accessed through this website.

Breaching this provision could constitute a criminal offence and Meleros reserves the right to report any such breach to the relevant law enforcement authorities and disclose your identity to them.

Meleros will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any Linked Sites.

Indemnity

You agree to indemnify, defend and hold harmless Meleros, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages or costs (including, but not limited to, legal fees) arising from your use of this website or your breach of the Terms of Use.

Invalidity

If any part of the Terms of Use is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Use will not be affected and all other clauses remain in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause must be interpreted accordingly. Alternatively, you agree that the clause must be rectified and interpreted in such a way that closely resembles the original meaning of the clause/sub-clause as is permitted by law.

 Mobile Program

The Meleros mobile message service (the "Service") is operated by us. Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Meleros SMS/text messaging service, you agree to receive recurring SMS/text messages with service-related and promotional messages, including updates, alerts, and information (e.g., order updates, account alerts, etc.)   and promotions, specials, and other marketing offers (e.g., cart reminders) from and on behalf of Meleros via text messages through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology.

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Meleros . Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Standard message and data rates may apply from your wireless provider. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Click the unsubscribe link in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Meleros mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance email hello@meleros.com.au

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Jurisdiction

This website is created and controlled by Meleros in the State of Victoria. The laws of the Commonwealth of Australia and, where applicable, the State of Victoria will govern these Terms of Use.